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FAQ

FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

What format of the file do you need if I want my own design?

IGS and STP format for 3D design, CAD drawing is also ok, AI, CDR, high solution PDF are also OK.

How long is the tooling time and production time?

The tooling time needs 10-20 days.  The production time is according to the quantity.  The production time is 5-7 days for order bellow 3000 pcs.

What is your MOQ?

Usually our MOQ is 1000pcs that depends on the sizes of our products. But we also accept lower quantity for your first trial order.

How many colors can you make?

We can do as Pantone colors. You only need to tell us the pantone color number you want. We will match the colors. We can also make rainbow, tie dye, glow in dark, color change silicone product.

What shore hardness can you make?

We can make hardness from 20 shore A to 80 shore A.

Can you do printing on silicone rubber products?

Yes, we can do printing on silicone rubber products. We can do silk printing, pad printing and 3D printing etc.

Which kinds of certificate would you have?

All the materials are lead, cadmium & nickel free which can meet European & USA standard. We can also make conductive silicone products, flame resistant silicone products, food grade silicone products etc.

How to deliver?

We can ship the goods by express such as DHL, FedEx, UPS, EMS, etc. We also can ship them by sea.

How can I pay?

We accept bank transfer, Western Union etc.

What is the payment term ?

For mold, 50% deposit, 50% balance after samples confirmed. For products, 30% deposit, 70% balance before shipping.

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